FAQ: Frequently Asked Questions
Shipping
Do you charge a handling fee?
Yes. A $10 handling fee applies to all orders. This small fee helps cover the labor involved in processing, packing, and preparing your order for shipment, while helping us continue to take care of our team and provide the reliable service our customers count on.
When will my order arrive?
Orders within the continental USA usually arrive in 4–5 business days from our Riverside, CA warehouse. For Alaska, Hawaii, or international orders, please contact us.
| Destination | Estimated Delivery |
|---|---|
| Continental USA | 4–5 business days |
| Alaska/Hawaii | 7–8 business days |
| International | Varies (contact us) |
UPS Shipping Times
Estimated delivery for standard packages.
LTL (Pallet) Shipments
Estimated delivery for pallet shipments.
Can I ship to a PO Box?
Yes, for all products except large quantities of sandbags, burlap bags, or monofilament bags. If we need a street address, we’ll contact you by email.
How much is shipping?
Shipping is FREE* anywhere in the continental USA. Orders outside the continental US are calculated at checkout.
Please note* - there are a few items that we are unable to offer free shipping for.
How do I know my order was placed successfully?
After completing your order, you’ll see an order confirmation page with your shipping and billing info. Order updates will be sent to your email.
Do you offer local pickup?
Yes, we offer local pickup from our warehouse in Riverside California for orders of $500 or more.
Sandbags
How many sandbags do I need to build a wall?
Use our sandbag calculator to figure out the exact quantity.
What should I fill sandbags with?
- Flood control: Use sand to stop water.
- Erosion control: Use gravel to trap sediment while letting water pass.
Where can I get sand or gravel?
A quick web search like "gravel yard near me" can help you find suppliers.
How do I fill and use sandbags?
Step-by-step guide:
How can I build a sandbag dike?
Sandbag types: Poly, Monofilament, Burlap
Do sandbags absorb water?
- The sand absorbs a small amount, but sandbags mainly divert flood water.
- Using a plastic tarp helps create a tighter seal against water.
Can sandbags stop bullets?
- Yes, the sand inside dissipates the bullet’s energy.
- The sand absorbs heat from the impact, keeping it contained.
How do sandbags work? Are they waterproof?
- Polypropylene bags are water-permeable, allowing water in sand to drain while controlling flooding.
- Using gravel instead of sand lets water pass through while trapping sediment.
Sandbag sizes and weight
Using sandbags outdoors
- Great for camping, canopies, chairs, umbrellas, and temporary fencing.
- Tie four bags to each canopy leg to prevent movement in strong winds.
What is an earthbag home?
Earthbag construction uses soil inside polypropylene sandbags as the primary structural support. Quick, inexpensive, and strong. The 1000 sq ft, two-story circular home pictured cost under $15,000 to build (unfinished, including plaster and interior finishes).
Sandbag video guide
14" x 26" vs 18" x 30" sandbags comparison:
Returns & Exchanges
What is your return policy?
We want you to feel confident ordering from Sandbaggy. Returns are accepted within 30 days of delivery for unused products in their original condition. Return shipping costs and a restocking fee of up to 30% may apply.
Need to make a return or exchange?
Contact us at help@sandbaggy.com and our team will help make the process as simple as possible.
Received a damaged, defective, or incorrect item?
Contact us and we’ll work with you to make it right.
Security
Is my payment information secure?
Yes. All payments go through Shopify, which accepts major credit/debit cards and is PCI compliant.
How is my personal information protected?
We respect your privacy. See our privacy policy for full details.